Scott Traders – Your Trusted Online Shopping Store
1. Where is Scott Traders located?
We are based in the United States at:
7901 4th St Ste 300, Saint Petersburg, Florida 33702
2. How can I contact customer support?
You can reach us anytime through:
📧 Email: info@scotttraders.com
📞 Phone: +1 (647) 829-7535
3. Do you ship nationwide?
Yes! We offer shipping all across the USA.
4. What are your shipping charges?
- Orders below $50 → Flat shipping rate of $6
- Orders $50 and above → FREE Shipping
5. What is your processing and delivery time?
- Processing Time: 2 business days
- Transit Time: 5 business days
Total estimated delivery time: 7 business days
6. What is your return policy?
We accept returns within 7 days of the item being delivered.
To qualify for a return, the customer must provide a genuine reason.
Once approved, 100% refund will be issued.
7. How long does it take to receive a refund?
Once we receive and verify your return request, refunds are typically processed within 3–5 business days.
8. What if I receive a damaged or wrong item?
In rare cases of receiving incorrect or damaged products, contact us immediately at info@scotttraders.com with photos, and we will resolve the issue promptly.
9. Do you offer order tracking?
Yes! Once your order is shipped, you will receive a tracking number via email.
10. Can I cancel my order?
Orders can be cancelled within 12 hours of placement. Once processed, cancellation may not be possible.
11. Do you offer exchanges?
Currently, we only support returns and refunds, not direct exchanges.
12. What payment methods do you accept?
We accept all major payment methods including:
✔ Debit/Credit Cards
✔ PayPal
✔ Other secure online payment gateways